Privacy Policy

Effective date: 1 June 2026

1. Data Controller

The Service is operated by Qylo LLC, acting as data controller for the processing described in this Policy.

Registered office: 30 N GOULD ST, SOLE MBR, SHERIDAN, WY 82801 US

Contact us on Discord: discord.ryzz.app

2. What We Process

We do not create local user accounts. We rely on Discord OAuth. We process:

  • Discord identifiers: user ID, server (guild) ID, channel ID, message ID.
  • Language preferences and aggregated usage statistics.
  • Ephemeral content: processed in memory only (not stored), except a temporary anonymous cache of repeated identical inputs (no link to a user).
  • Support tickets (deleted after resolution).
  • Payment data handled directly by Stripe (we receive status/metadata, never full card details).

3. Purposes & Legal Bases

We process personal data for the following purposes:

  • Provide the Service (Discord bot features). Legal basis: performance of the contract (use of the bot).
  • Payment / invoicing. Legal basis: contract and legal obligation (accounting).
  • Technical operation, security, abuse prevention. Legal basis: legitimate interest.
  • Service improvement. Legal basis: legitimate interest.
  • User requests (support / deletion). Legal basis: legitimate interest / legal obligation.

4. Cookies & Similar Technologies

Our website uses strictly necessary cookies and similar storage, such as Session cookie (Discord OAuth), Referral cookie, and CSRF protection token.

5. Processors / Recipients

We use providers to operate the Service: Hosting / infrastructure, Payment (Stripe), Platform integration (Discord), AI APIs. We do not sell your data.

6. Retention

  • Discord IDs & preferences: kept while you use the Service (deleted on request).
  • Technical logs: 12 months.
  • Ephemeral content: processed in RAM only, then discarded.
  • Payment / invoices: retained by Stripe and for legal accounting periods.
  • Support tickets: deleted after resolution.

7. Security

We apply reasonable measures: restricted staff access, TLS encryption in transit, provider‑level encryption at rest, monitoring and backups. No method of transmission or storage is 100% secure.

8. Your Rights

You may request access, rectification, deletion, restriction, portability, or object to processing by contacting us on our Discord server. We answer within one month and may verify your identity via your Discord account.

9. Changes

We may update this Policy. The latest version is posted on our website. Continued use after changes means you accept the updated Policy.